Member Service Center

 Member Service Center

At Sam Houston Electric Cooperative, we are at your service. Whether you have questions about your bill, need to update your account information, or have a change in your electric power supply needs, our experts are here for you.

Payment Options

We want to make it easy to pay your bill. That’s why we offer a variety of payment options to make it as convenient and trouble-free as possible for you to pay your bills.

Understanding Your Electric Bill

Your monthly statement is full of useful information. Here’s what to look for.

Parts of Your Bill (PDF)
Partes de su factura (PDF)

Update Your Account Information

In order for us to serve you best, it’s important that we know how to contact you. If you’ve recently moved, you can update your address and phone information online by logging into your account. Or, contact a member service representative at 1-800-458-0381. If you, a family member, a tenant, or anyone in your home is dependent upon electrically-powered medical equipment to sustain life, please notify Sam Houston Electric Cooperative. For more information, contact us.

Agency Assistance

If you need help with your electric utility payments, funded financial assistance may be available.

Your Electric Service

Member Benefits