Highlights from 2018 | Sam Houston Electric
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Highlights from 2018

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Capital Credits

$3 million in capital credits were applied to Co-op members’ September electric bills. Over the years, Sam Houston ElectricCooperative has paid more than $41million in capital credits to our consumer- members. Capital credits are one of thegreat benefits of being served by anelectric cooperative.

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High Satisfaction

Our members rated Sam Houston Electric Cooperative 86 on the 2018 American Customer Satisfaction Index. That’s 9 points higher than the average score forall electric cooperatives (77), and

11 points higher than the national averagefor all energy utilities (75).

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mySamHouston

The mySamHouston online portal, and the mySamHouston smartphone app allow Co-op members to report outages, receive outage updates and usage notifications, track electricity consumption, pay electric bills and much more. 28,000 Co-op members are using the mySamHouston online portal, and 5,000 are using the mySamHouston app. Start taking advantage of everything mySamHouston offers today!

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Financially Sound

In May 2018, we lowered the Deliverycharge from 3.34 cents per kilowatt- hour to 3.10 cents. The Base chargechanged from $12.75 to $19.75. As your Cooperative experiences significantgrowth in several areas, we are positioned well to continue providing excellentservice and cost-effective rates, now andfor generations to come.

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CEO Kuntz Announces Retirement

After 37 years with Sam Houston Electric Cooperative (15 as General Manager & CEO), Kyle J. Kuntz announced hisretirement. Through improvements in processes and technology, Kuntz worked tirelessly to increase system reliability and create a strong culture of safety for employees and members.

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