Deposit Exemptions

You may be exempt from paying a deposit for residential service if you meet any one of the following
conditions:

• You can provide an acceptable letter of credit showing all the following:
  • You have been a customer of any electric utility for the same kind of service within the last two
    years;
  • You are not delinquent in payment of any such electric utility service account;
  • You were not late more than twice in paying a bill during the last 12 months of service; and
  • You did not have service disconnected for nonpayment.
• You are medically indigent.
• You are a member who currently has service with the Cooperative. The deposit for additional
  service will be waived if:
  • You have not been late more than twice in paying a bill in the last 12 months of service; and
  • You have not been disconnected for non-payment.
• You are 65 years or older and do not have an outstanding account balance within the last two years
  with Sam Houston Electric Cooperative or another electric utility for the same type of service.
• You show proof of having been a victim of family violence.
• You provide financial responsibility in another way, if approved by and acceptable to the Cooperative.