Some cities and counties in our service area require that a permit number be issued before new electric service can be established. Residents and commercial customers in the areas listed below should contact the appropriate office(s) in order to obtain the required permit(s).
Members will be required to provide a copy of their building permit from their permit office, even if it has been waived.
For underground service in Polk County, a building permit will be required if the member is adding on to the dwelling.
| To obtain 911 address | Permits | |
| Angelina County | 936-632-0609 | N/A |
| Hardin County | 409-347-1911 | 409-246-5251 |
| Jasper County | 409-381-5261 | 409-994-2543 |
| Liberty County | 936-336-5722 | 936-336-4560 |
| Montgomery County | 936-523-5911 | 936-539-7836 |
| Polk County | 936-327-6826 | 936-327-6820 |
| San Jacinto County | 936-653-3823 | (same) |
| Trinity County | 936-642-3904 | N/A |
| Tyler County | 409-381-5253 | 409-283-6354 |
| Walker County | 936-436-4939 | (same) |
| City of Ivanhoe | 409-384-5704 | 409-283-3299 |
| City of Onalaska | 936-327-6826 | 936-646-5376 |
| City of Shepherd | 936-628-3305 | (same) |
| City of Woodville | 409-384-5704 | 409-283-2234 |
Residents applying for new service in Hardin County, Liberty County, Montgomery County, Tyler County, City of Ivanhoe, City of Onalaska and City of Woodville must have a 911 address on file before a permit can be issued. You can obtain a 911 address by calling the number provided.
If the city or county office determines that a permit number is not needed to establish electric service, they will issue a waiver permit number. In either case, applicants should contact a member service representative with the appropriate permit or waiver permit information prior to establishing new service.
