• Media Information

Media Information

Sam Houston Electric Cooperative was founded Aug. 27, 1938, by a group of rural residents in Polk County. The first directors met, planned and created their cooperative. On May 16, 1939, they received a charter from the State of Texas, and Sam Houston Electric Cooperative Inc. was born.

After obtaining an REA loan, the Co-op began construction of its first power lines, 242.86 miles, on Jan. 15, 1940, which would serve 661 members in Polk, San Jacinto, Walker and Liberty Counties. The power at that time came from Gulf States Utility Company to a substation in Goodrich.

By 1943, Sam Houston EC had 1,306 members. In 1951, that number jumped to 7,500 consumers and 2,300 miles of line. Today, Sam Houston EC maintains 6,000 miles of line serving more than 55,000 members (74,000 service locations) in parts of 10 counties.

Our members are our partners. We are a not-for-profit entity. That means we’re member-owned and we work hard to provide quality electric service.

Sam Houston EC’s mission is to power communities and improve lives. Learn more about Sam Houston EC.

 Media Information

Meters by County (Feb 2018)

San Jacinto




Before the Storm

With nearly 80 years of experience, Sam Houston Electric Cooperative has learned what it takes to build and maintain a reliable electric distribution system. And through our restoration efforts following Hurricanes Rita and Ike, we’ve earned a reputation for being an industry leader in restoring power following a natural disaster. We stand ready and prepared as a new storm season approaches, and we value your assistance in providing important information to our members.

We keep a close eye on potentially threatening weather year-round. We employ extensive behind the scenes human and technology resources to restore power to our members during an outage. Our toll-free outage line is available 24/7. Members can report outages toll-free at 1-888-444-1207. Members are encouraged to visit Facebook or our News section for information, and the Storm Safety section for helpful tips for creating an emergency kit. Or, they can keep up with restoration by visiting our online Outage Viewer.

During the Storm

Our toll-free outage line is available 24/7. Members are asked to have their account number ready. Outages can be reported toll-free at 888-444-1207. Our mobile app is a great way to report outages even easier. Learn more here.

Restoring Power

Restoring power after a major outage is a big job that involves much more than simply throwing a switch or removing a tree from a line. The main goal is to restore power safely to the greatest number of members in the shortest time possible. Here are a few simple steps to explain how power typically is restored after a major disaster.

Step 1. Transmission lines supply power to one or more substations. Tens of thousands of people could be served by one high-voltage transmission line, so if there is damage here it gets attention first.

Step 2. When a major outage occurs, the local distribution substations are checked first. A problem here could be caused by failure in the transmission system supplying the substation. If the problem can be corrected at the substation level, power may be restored to a large number of people.

Step 3. Distribution power lines are checked next if the problem cannot be isolated at the substation. These supply lines carry electricity from the substation to a group of consumers. When power is restored at this stage, all consumers served by this supply line could see the lights come on, as long as there is no problem farther down the line.

Step 4. The final supply lines, called tap lines, carry power to the utility poles or underground transformers outside houses or other buildings. Line crews fix the remaining outages based on restoring service to the greatest number of consumers.

Step 5. Sometimes, damage will occur on the service line between a home and the transformer on the nearby pole. This can explain why a member has no power when a neighbor does.

Check out our Steps to Restoring Power infographic or video.

Our Communities

As a member-owned organization, Sam Houston Electric Cooperative has a natural partnership with the community. Truth is, we're more than an electric provider. We take great pride in supporting our communities. In fact, we’re passionate about it. Supporting community programs and initiatives is a daily part of our operation. Learn more.

Member Programs

Operation Round Up
Scholarship Program
Agency Assistance
Helping Hands