Update at 8 a.m., Tuesday, December 4: The maintenance has been completed successfully. mySamHouston accounts are available, and payments can be processed. If you experience any issues, please contact us at (800) 458-0381.
Original Story: Access to your mySamHouston account will be unavailable beginning at midnight, and lasting for several hours into Tuesday, December 4, 2018.
This routine maintenance will interrupt payments, access to your online account, our smartphone app, and account information accessed using our phone system.
If you experience a power outage, please call (888) 444-1207 to report it.
We appreciate your patience, and will restore access to the system as quickly as possible.