May 6 Update:
Sam Houston EC crews and contractors continue to restore service where safe to do so and monitor water levels in areas that are still inaccessible. The outage map has the most updated information about their progress: https://outage.samhouston.net/maps/OutageWebMap/.
We are working with local emergency management and first responders and encourage safety as our communities look toward rebuilding. Learn more here: https://www.samhouston.net/safety-sense/stormcontent/stay-safe-after-storms.
May 4, 1 p.m. Update:Sam Houston EC crews and contractors continue restoring service around the system and responding to new outages. Many outages cannot be restored at this time due to flooding or high water. Cooperative employees and contractors will restore power when waters recede, and it is safe to restore service.
Sam Houston EC urges everyone to follow their county’s emergency management offices and news for safety information. Members can call 888-444-1207 or use the mySamHouston app to report outages.
Follow the progress of our crews and contractors here: https://outage.samhouston.net/maps/OutageWebMap/.
Sam Houston EC understands many people have been severely impacted by the flooding. If you are returning to a flooded location, please follow this advice from FEMA:https://www.fema.gov/fact-sheet/be-safe-when-returning-flooded-home#:~:text=Returning%20Home%20After%20the%20Flood&text=Don't%20walk%20into%20floodwater,be%20trapped%20inside%20your%20home.
May 3, 8:30 p.m. Update:
This evening, Co-op employees are thankful for a break in the storms. Sam Houston EC crews and contractors continue to restore service to areas they can access safely. Power has been restored to 21,000 members over the past two days, and fewer than 500 meters remain without service.
Follow the progress of our crews and contractors here: https://outage.samhouston.net/maps/OutageWebMap/. Members can also sign up for notifications about their service by text or email here: https://www.samhouston.net/account/account-notifications.
Sam Houston EC urges members to follow their county’s emergency management offices and news for safety information. Members can call 888-444-1207 or use the mySamHouston app to report outages.
May 3, 11 a.m. Update:
Additional storms overnight and this morning keep damaging our area, but Sam Houston employees and contractors continue working to restore service to our consumer-members where they can do so safely. Crews have restored power to more than 15,000 locations and 2,000 services remain without service.
The ongoing rain and flooding are creating challenges for crews, but they are receiving support from our system operators, engineers, substation technicians, metering staff, inspectors, right-of-way crews and many more Co-op employees and contractors.
Updated progress can be found here: https://outage.samhouston.net/maps/OutageWebMap/.
Please follow local emergency management offices and news outlets for the latest road conditions and safety alerts.
May 2, 9:30 p.m. Update:
Sam Houston EC crews and contractors continue to restore service safely to consumer-members. Crews have restored service to more than 14,000 locations, and 1,335 services remain without service.
There are still some locations that crews are having difficulty accessing due to area flooding. Updated progress can be found here: https://outage.samhouston.net/maps/OutageWebMap/.
Sam Houston EC encourages members to follow local emergency management and news outlets for the latest road conditions and safety alerts.
May 2, 3 p.m. Update:
Sam Houston EC line crews have been joined by additional crews to restore power. Crews and contractors have restored service to more than 9,000 locations and 4,800 locations are still without service. https://outage.samhouston.net/maps/OutageWebMap/.
Our crews and contractors are encountering accessibility challenges due to flooding in some areas. We encourage members to follow local emergency management and news outlets for the latest road conditions and safety alerts.
Thank you for all the kind wishes for the safety of our crews. We will share your messages with them.
May 2, 8 a.m. Original Post:
Sam Houston EC crews are restoring service as safely and efficiently as possible following the storms and flooding in our area.
Our three office lobbies are currently closed due to flooding-related inaccessibility. Remember, there are many automated services Sam Houston EC offers. You can call 888-444-1207 or use the mySamHouston app to report outages. Members can also use the app, our website or our automated phone system (800-458-0381) to pay bills or complete other account services.
Sam Houston EC encourages members to follow local emergency management and news outlets for the latest road conditions and safety information.
Follow our restoration at: https://outage.samhouston.net/maps/OutageWebMap/.
