Update at 2 p.m., May 4: The phone numbers are working again. Sam Houston EC appreciates our members' patience!
If you need help with your account, call 800-458-0381. If you experience a service interruption, call 888-444-1207. The digital services listed in our original post below are also available.
Original Post: Sam Houston Electric Cooperative is experiencing problems with our toll-free number, 800-458-0381, and our outage line, 888-444-1207.
Members can still reach automated account services through our website, mySamHouston web portal and mobile app. Also, members can call our local number, 936-327-5711 to reach account services.
If you experience an outage, please report it on the app or web portal.
Members can also sign up for text messages about the status of their service.
The Co-op will provide an update when the phone numbers are restored.
