Storm Central

Outage Update 9 p.m.

As of 9 p.m., nearly 20,000 members have had power restored. Keep up the great work!

Outage Update 7 p.m.

As of 7 p.m., nearly 18,000 Sam Houston EC members have power restored. Crews are continuing to make excellent progress. Our highest density outages are still located in Montgomery, Polk, San Jacinto and Tyler Counties. Fork Creek and Hillister areas were both severely damaged by the storm. Crews are replacing poles and making more extensive repairs to these areas that could stretch into tomorrow and Wednesday.

We sincerely appreciate all of our members' support, encouragement and patience. We're proud to serve you!

4:30 p.m. Update

As of 4:30 p.m., more than 14,000 members have power restored. Our crews have made tremendous progress, and 100 additional crew members are arriving to help.

It is possible some isolated cases could be restored on Wednesday. We will continue to work until all members are restored to power. Our largest outage areas include Montgomery, Polk, San Jacinto and Tyler Counties.

Keep up with real-time power restoration progress via our online outage viewer:

Outage Update 2 p.m.

Outage Update 2 p.m.

As of 2:20 p.m., more than 12,300 members have power restored. Thank you to all of our employees who are working very hard today. Here is a photo from Taylor Lake Estates, which shows the damage some of our crews are encountering.
Keep up with real-time power restoration progress via our online outage viewer:

Outage Update 12 p.m.

As of 12 p.m., more than 7,500 members have power restored. Our largest outage areas include Liberty, Montgomery, Polk, San Jacinto and Tyler Counties. 

Outage Reporting

We are experiencing difficulties with our phone system this morning. If you have been unable to report an outage via our outage reporting line, you may also do so by sending us an email at:

Please include your name, service location, account number and call-back number.

We apologize for this inconvenience. 

Outage Update 10 a.m.

As of 10 a.m., power has been restored to more than 6,500 Sam Houston EC members. Crews are continuing to work to restore power. Additional contractor crews are en route to assist our Cooperative as well.

Sever Thunderstorms Leave 27,000 Without Power

Severe storms moved across the area early this morning, resulting in widespread damage. Currently there are 285 separate outages affecting 27,063 Sam Houston Electric Cooperative members. Line technicians have already been working to restore power. We have brought in additional outside contractor crews to help restore your power as soon as possible. Due to the extent of the damage, our operations department estimates that members in some areas may not have power restored until late Wednesday. Further updates will be posted as restoration efforts progress. Please call Sam Houston Electric Cooperative at 1-888-444-1207 to report outages. Due to some phone line issues and high call volume, you may experience a delay in reaching a representative. If so, please try your call again. Additional storms are possible throughout today. If you happen to come across a downed power line, please stay away and give us a call. Thank you for your patience. Keep up with restoration progress by visiting our online outage viewer.

Outage Update

Last night's severe thunderstorms left outages scattered across the southern half of Sam Houston EC's system. Crews have been working since the early morning hours to restore power. Currently, there are approximately 4,600 members without power. The majority of outages are in Hardin, Polk, San Jacinto and Tyler Counties. 

Keep up with power restoration by visiting our online outage viewer:

Ice Storm Outage Update 10 p.m.

At 10 p.m., we are down to 880 outages, mostly isolated to Liberty and San Jacinto Counties. 

Ice Storm Outage Update 8 p.m.

Our crews are making great progress. At almost 8 p.m., our outage numbers are down to 1,800.

Ice Storm Outage Update 6 p.m.

At 6 p.m., we currently have approximately 2,500 members who remain without power. Our largest outages remain in Liberty, Montgomery and San Jacinto Counties. 

Earlier today we had more than 9,000 out. Crews will continue working through the night until everyone is safely able to receive power. We appreciate all the hard work of our crews

Ice Storm Outage Update 4 p.m.

As of 4 p.m., approximately 5,000 members are without power following last night's ice storm. 

Stay connected with power restoration information through Sam Houston EC's online outage viewer.

Ice Storm Outage Update 2 p.m.

As of 2 p.m., outage numbers from last night's ice storm have dropped to approximately 6,300. 

The winter storm blew through the southern part of Sam Houston EC’s service territory, leaving a thick blanket of ice on power lines and trees. The excess weight of the ice causes tree limbs to “bow down,” often breaking and falling onto power lines. The weight of the ice can even be damaging enough for the power line to break itself. 

Crews are continuing to work to restore power as safely and quickly as possible. 

Ice Storm Outage Update 10:30 a.m.

As of 10:30 a.m., outages have jumped to more than 8,900 members in the southern part of our system. We're sending a big "thank you" to all our crews working hard this morning!

Ice Storm Outage Update 8:30 a.m.

Last night's winter weather was not kind to the southern half of our system. Currently, we have just over 3,700 members without power. The majority of these outages are located in Hardin, Liberty and San Jacinto Counties.

Contract crews have been called in to assist with today's power restoration. To keep up with outage information, visit our online outage viewer.

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