Sam Houston Electric Cooperative statements are mailed monthly. A bill is considered delinquent if payment is not received at Sam Houston EC by 5 p.m. on the due date indicated on your monthly statement.
As a service to our members, Sam Houston EC provides a variety of payment options designed to simplify bill paying. For more information about any of these programs, contact a member service representative.
Easy Ways to Pay
Pay with Cash, Check, or Credit
Payments can be made online by logging in to your mySamHouston account or via phone (800) 458-0381 by calling with a credit card number. Payments also can be made in person at 1 of our office locations.
Visa, Mastercard, American Express, and Discover cards are accepted. Payments can also be made via check-by-phone. There’s no check to write, and no waiting for the mail to deliver your payment.
Automatic Payments
Enroll in our automatic payment program, Sam Houston EC will draft your bank account or charge your credit card in the amount of your electric bill each month. Sign up for this safe and free program online using your mySamHouston account. We’ll take it from there.
Fidelity Express
Members can pay their bills with cash at conveniently located Fidelity Express payment stations in stores and businesses throughout our service area. There is a $1.50 fee per transaction for this service. Visit the Fidelity Express website, then enter your zip code and “Sam Houston Electric” to find locations near you.
In Stores with VanillaDirect / InComm
Members can pay their Co-op bill at participating retail stores, such as Dollar General, Family Dollar, CVS Pharmacy, Speedway, and 7-Eleven. Find participating locations. Members must bring their bill to a participating retail store, and the bar code will be scanned at the register. Then the member can pay their bill. A $1.50 convenience fee will be added to their bill.
Budget Billing
Qualifying accounts can divide anticipated annual electric costs out evenly over the year, ensuring that your bill doesn’t fluctuate from month to month. Budget billing is a great way to combat the impact fluctuating energy use can have on your monthly budget.
If the rise and fall of seasonal electric costs throws your bankbook out of balance, the Budget Billing Program is for you.
The Budget Billing Program for residential members allows you to pay a set amount each month, which is based on your average kilowatt usage throughout the previous year.
How it Works
- Sam Houston Electric Cooperative will read your meter each month and the kilowatt usage will be recorded on your account.
- Every 12 months, Budget Billing accounts are reviewed, and the Budget Billing amount is adjusted up or down based on actual usage.
- The new payment amount begins with the next month’s bill.
- At that time, any credit balance from the previous 12-month period is prorated over the next 12-month period.
- Any debit balance will also be prorated over the next 12-month period.
- Your kilowatt usage can be checked at any time by speaking with a member service representative.
Members who wish to sign up for the Budget Billing program must have a $0 account balance as well as a 12-month billing history with Sam Houston EC.
Looking for a way to smooth out those monthly bills? Budget billing could be the solution!
To sign up for the Budget Billing Program, give us a call at (800) 458-0381, or submit an online request.
The Budget Billing plan may be terminated at any time upon the member's request, or if the member fails to pay the full monthly amount by the due date on the bill. The Budget Billing plan will be automatically terminated when the member requests disconnection of electric service or if the account is delinquent at the time the initial Budget Billing statement is prepared. Any debit balance outstanding on the account will become due when the Budget Billing Plan is terminated.
Deferred Payment Plan
The Deferred Payment Plan can help in a pinch. Members who maintain a payment record with no more than 2 delinquent notices during the preceding 12 months are eligible to request a deferred payment plan, which allows payment of outstanding debt in monthly installments. To request deferred payments, give us a call at (800) 458-0381.
Pay As You Go with myPrePay
Sam Houston EC members can sign up for electric service without deposits and reconnect fees through myPrePay. When you sign up, you pay as often and as much as you’d like. You’re in control of your budget, your usage and your payments.
You may return all payment authorization forms in person at any of our office locations. Or you may return it by either:
Fax
(936) 328-1244
Sam Houston EC
PO Box 1121
Livingston, TX 77351
Other Payment Programs
Group Billing
With Sam Houston Electric Cooperative’s group billing option, members with multiple accounts can now receive 1 itemized statement each month that includes a total payment due for all their accounts with the Cooperative.
With Sam Houston Electric Cooperative’s group billing option, members with multiple accounts can now receive one itemized statement each month that includes a total payment due for all their accounts with the Cooperative.
Billing information is collected and statements are generated at different times during the month in cycles. When you sign up for group billing, the due date of your new itemized statement will coincide with the latest due date of your current accounts.
The group billing option is free of charge and is easy to sign up for. Contact us and we will take it from there.
Payments can be made on individual accounts using our automated phone system. To pay the full group amount, you can come by our office, pay by mail, or call the Co-op and speak to a member service representative. Group billing accounts can also be set up for automatic payments.
Landlord Connect Program
Active Sam Houston Electric Cooperative members who own rental property may wish to participate in the Landlord Connect Program that automatically puts service at a rental property back into the landlord’s name when a renter requests a disconnect.
To participate in this program, please contact Sam Houston EC at (800) 458-0381 to fill out a Landlord Agreement and have your account set up as a Landlord/Tenant account.